I love dollar tree in general. Great products. But this location has a manager named Steve that every time I'm there is talking on his phone loudly. Last time he was complaining about the company the entire time I was shopping. He was stocking shelves in the front of the store and talking very loudly and very negatively about the company. Today he was on his phone checking people out at the register. The woman in front of me had 27 items and he hardly recognized her. I went through the line without any recognition as he kept his negative discussion going with an employee. When I was going to pay I said excuse me. Do you think you can get off of your phone? He actually went off on me! He said he had to take care of business while alone in the store. I told him that I heard him on his phone last time I was shopping. He got angry at me. I told him I wouldn't come to this location again and he said that is fine with him. Then I said I would try to contact the company and report him and he said fine go ahead and stormed off to the back of the store. I think when you're dealing with customers you need to have a very different attitude especially when you are the manager . This man needs to put his phone down and do his job . Whatever happened to the customer is always right ? I felt that he did not care if anyone shopped in that store at all. He just was busy complaining on his phone . This man needs a huge attitude adjustment . Terrible, terrible customer service !! And I did try to contact the company and their website makes it nearly impossible .
I love dollar tree in general. Great products. But this location has a manager named Steve that every time I'm there is talking on his phone loudly. Last time he was complaining about the company the entire time I was shopping. He was stocking shelves in the front of the store and talking very loudly and very negatively about the company. Today he was on his phone checking people out at the register. The woman in front of me had 27 items and he hardly recognized her. I went through the line without any recognition as he kept his negative discussion going with an employee. When I was going to pay I said excuse me. Do you think you can get off of your phone? He actually went off on me! He said he had to take care of business while alone in the store. I told him that I heard him on his phone last time I was shopping. He got angry at me. I told him I wouldn't come to this location again and he said that is fine with him. Then I said I would try to contact the company and report him and he said fine go ahead and stormed off to the back of the store. I think when you're dealing with customers you need to have a very different attitude especially when you are the manager . This man needs to put his phone down and do his job . Whatever happened to the customer is always right ? I felt that he did not care if anyone shopped in that store at all. He just was busy complaining on his phone . This man needs a huge attitude adjustment . Terrible, terrible customer service !! And I did try to contact the company and their website makes it nearly impossible .